05Services
Security concierge and front of house
Front-of-house officers trained to reception standard for commercial lobbies and residential blocks: visitor management, deliveries, and building access, delivered by the same licensed workforce as the rest of the contract.
- Licensing
- SIA
- Control room
- 24/7
- Coverage
- UK-wide
01What’s included
Security concierge from ECS Security
Reception-standard officers for commercial lobbies and residential blocks, handling visitors, deliveries and building access on the same licensed workforce as the rest of the contract.
- Reception-standard presentation and conduct
- Visitor and contractor sign-in management
- Delivery and parcel handling procedures
- Named contract manager per site
02Who it’s for
Sites we cover with security concierge
- Commercial lobbies
- Residential blocks
- Serviced offices
- Hotels
- Mixed-use buildings
What you get
- Reception-standard presentation
- Visitor and contractor sign-in
- Delivery and parcel handling
How it is logged
- Visitor and access logs
- Shift handover records
- Written report by 07:00
Licensing
- SIA licence checked per officer
- Licence numbers on record
03Where we work
Security concierge across the UK
04Questions
Security concierge: common questions
What does a security concierge do?
They run reception and building security together: greeting visitors, signing in contractors, handling deliveries and controlling access to the building.
Can you cover reception overnight?
Yes. We can staff front of house around the clock, with shift handovers logged through the control room.
06Start a contract
Need security concierge?
Send the postcode, the hours and the headcount. We reply on WhatsApp, usually the same day.